• Sea view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

Alua Tenerife is 984 feet from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. The establishment offers My Favorite Club®, with exclusive services such as: - personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks, - access to exclusive areas - and welcome bottle of sparkling wine and a letter from the General Manager at check-in. Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms. There is a small on-site shopping center including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Alua Hotels & Resorts
Hotel chain/brand

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
2 sofa beds
2 twin beds
and
2 sofa beds
Bedroom :
2 twin beds
and
2 sofa beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Konstantin
    Spain Spain
    It's near the ocean and a beach with a volcanic sand. Beautiful views from rooms and from roof-top terrace. Quite comfortable hotel with standard animation program.
  • Anthony
    United Kingdom United Kingdom
    Nice hotel and pool 10 minutes walk of the old town. Spacious bedroom with large comfortable bed.
  • Juan
    Switzerland Switzerland
    The location is good. 5 minutes to the beach, 10 minutes to Loro Park and a nice walk 15-20 minutes to the old town.

Hotel area info

Restaurants
2 Restaurants On Site

  • Terra café
    • Cuisine
      Spanish • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Enyesque
    • Open for
      Dinner
    • Ambience
      Traditional

Amenities of Alua Tenerife
Great facilities! Review score, 8.4

Most popular amenities
  • 3 swimming pools
  • Private Parking
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Evening entertainment
  • Entertainment staff
  • Diving
    Additional chargeOff-site
  • Ping-pong
  • Pool table
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
3 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
Spa
  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Massage
    Additional charge
  • Fitness center
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Alua Tenerife takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 American Express Cash Alua Tenerife accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.

Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, only in My Favorite Club Rooms and it is necessary to contact with hotel before to check availability

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alua Tenerife of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Alua Tenerife

  • Alua Tenerife is 2,450 feet from the center of Puerto de la Cruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Alua Tenerife has 2 restaurants:

    • Terra café
    • Enyesque

  • The prices at Alua Tenerife may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Alua Tenerife is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Alua Tenerife is popular with guests booking family stays.

  • Room options at Alua Tenerife include:

    • Double
    • Family
    • Apartment

  • Alua Tenerife offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Pool table
    • Diving
    • Ping-pong
    • Evening entertainment
    • Bicycle rental
    • Swimming pool
    • Entertainment staff
    • Live music/Performance
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 650 feet from Alua Tenerife. All distances are measured in straight lines. Actual travel distances may vary.