This 5-star hotel is located on Son Moll beach at Cala Ratjada, only minutes away from Cala Ratjada's center and the fishing port. It offers a large wellness center and a bar with views of the Mediterranean Sea. The air-conditioned rooms and suites at The Serrano each have a private balcony and a digital satellite TV. They come with a marble bathroom with a bathrobe and hairdryer. Hotel Serrano Palace's Dulce Vida Club includes indoor and outdoor swimming pools, a gym, and Turkish steam bath. There is also a massage and beauty center. Guests can enjoy a range of dishes, from an à la carte lunch at the snack bar by the pool, up to a buffet with show cooking at the restaurant. There is also a piano bar with a billiards table. Mallorca Airport is 49 mi away from The Hotel Serrano Palace Hotel.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.3
Cleanliness
9.2
Comfort
8.8
Value for money
8.0
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Joy
    United Kingdom United Kingdom
    Large, busy hotel but had a lovely room overlooking the small beach across the road Extensive buffet for dinner and breakfast with very attentive cooks Large pool and spa facilities Minimal parking
  • David
    United Kingdom United Kingdom
    Excellent restaurant . Good location and good sized bedroom. Very clean.
  • Chris
    United Kingdom United Kingdom
    Fantastic hospitality throughout our stay and free room upgrade on arrival - thanks so much to the director and her team, they made our stay very special. Both the breakfast and dinners were also fantastic (complements to the chef and his team)...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Spanish
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

Amenities of Hotel Serrano Palace
Great facilities! Review score, 8.3

Most popular amenities
  • 2 swimming pools
  • Spa
  • Free WiFi
  • Beachfront
  • Private Parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Ping-pong
  • Pool table
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and charges may apply.
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 – indoorFree!
    Pool 2 – outdoorFree!
    • Seasonal
    Spa
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beauty services
    • Beach umbrellas
    • Turkish/Steam Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
    • Solarium
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • Catalan
    • German
    • English
    • Spanish
    • French
    • Italian

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Hotel Serrano Palace takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Free! Pets are allowed on request. No extra charges.

    Maestro Mastercard Visa Cash Hotel Serrano Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note, men are required to wear long trousers for dinner at the restaurant.

    Please note, free WiFi is available in some areas of the lobby.

    FAQs about Hotel Serrano Palace

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Serrano Palace on this page.

    • Hotel Serrano Palace offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Turkish/Steam Bath
      • Pool table
      • Ping-pong
      • Beachfront
      • Evening entertainment
      • Solarium
      • Massage chair
      • Beach
      • Spa lounge/Relaxation area
      • Swimming pool
      • Fitness
      • Beauty services
      • Entertainment staff
      • Spa/Wellness packages
      • Bicycle rental
      • Spa facilities

    • Hotel Serrano Palace has 1 restaurant:

      • Restaurant

    • Room options at Hotel Serrano Palace include:

      • Double
      • Suite
      • Twin

    • The nearest beach is 350 feet from Hotel Serrano Palace. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Serrano Palace is from 2:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Hotel Serrano Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Serrano Palace is 1,650 feet from the center of Cala Ratjada. All distances are measured in straight lines. Actual travel distances may vary.