Located within 13 miles of Loyola University Chicago and 14 miles of Wrigley Field, Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel has rooms in Des Plaines.
Located in Des Plaines, 13 miles from Loyola University Chicago, Fairfield Inn & Suites by Marriott Chicago O'Hare has accommodations with a fitness center, private parking, a shared lounge and a...
Dana
United States of America
Service and food at the hotel was excellent. Staff were very top notch.
Located 2 miles from O'Hare International Airport, this Des Plaines hotel offers free airport shuttle service. The hotel features an indoor swimming pool and a Bistro-style restaurant.
Christopher
United States of America
Room was comfortable, staff was nice, location was near to the purpose of our trip
Avid hotels - Chicago O Hare - Des Plaines is located in Des Plaines, within 13 miles of Loyola University Chicago and 14 miles of Wrigley Field.
William
United States of America
Breakfast was basic but of reasonable quality and variety. Coffee was good.
Rooms where clean, quiet, and had interesting design elements for multiple options seating and luggage placement. Airport shuttle was helpful.
The Hilton Garden Inn Chicago O'Hare Airport is located 3 mi from the O’Hare International Airport.
Tommy
United States of America
The hotel is located at a convenient location, about 10 minutes drive to the airport. The room was large and clean. Room was overall quiet. Parking is available at purchase. Shuttle service was very helpful.
This hotel is located 10 minutes from O'Hare International Airport and River Casino. The rooms at the Des Plaines Best Western include a microwave and a refrigerator.
Located on O’Hare International Airport grounds, this hotel offers an indoor walkway to domestic terminals and the Blue-line train station, offering easy access to downtown Chicago.
Jane
United States of America
We were asked if we had coupons, which we didn't and then given a menu to order from. I guess the buffet was for those who had the coupons because we weren't informed we could use it.
The place is ideal for people who need to stay near the...
The place is ideal for people who need to stay near the airport, almost all the hotels offer shuttle services. It's near the CTA station as well. Many chained fast food/ restaurants along with all retail stores are nearby as well.
Karthik Shankar
United States of America
2.0
Scored 2.0
i was awoke at 11:48 p.m. claiming they smelled smoke. i was...
i was awoke at 11:48 p.m. claiming they smelled smoke. i was sleeping in my underwear. i told him he did not have permission to enter, however, he DID enter my room while my girlfriend and I were sleeping in our underwear. Thankfully, the door was latched. They then charged me $250, i asked for proof, they said they had pictures and i am still waiting for that. Horrible place.
Hopkins
2.0
Scored 2.0
Where to start in describing my short stay at the Best...
Where to start in describing my short stay at the Best western Des Plaines? I travel for work so I booked here for 3 nights through booking .com. I work in healthcare and I work night shift. And despite informing the receptionist that I would kindly like not to be disturbed during the day, I did not get to a chance to sleep. Firstly, the house keeping kept knocking on my door the whole day, shouting in the hallway and at some point they opened my door twice. I kept ignoring them but later when I got to open, there was a guy at the door who walked into my room right away to test the fire alarm. I found this both rude and as a woman traveling alone very uncomfortable. During my second day I made a decision to shorten my stay therefore I decided to check out at 6pm yet they charged my card for 3 nights. When I called, the manager was very rude to me “That is our policy” he kept repeating in a tone I wouldn't use on a dog. “Your policy is being flexible, our policy states no refund” we were exchanging words back and forth because I did not understand why they had to charge me for the 3rd night I did not use.
Fast forward, To my return I then contacted the central customer support helpline, they forwarded my complaint to the hotel and probably the same manager I spoke to who reiterated their policy again 3 weeks later.
In short let me summarize.
Customer service non existent.
Cleanliness. Poor
Comfort. Poor
Value for money VERY poor.
If you are thinking of staying Western Des plaines. Look for another hotel!
10 minutes to the airport. There is a free shuttle - went out of the terminal building, waited for 10 minutes and it arrived to the spot where buses from other hotels arrive. I think you are supposed to book it but no one told me, so I may have been lucky that there were other people who also wanted to go. The driver wearing a Patagonia jacket is very pleasant and is doing his job admirably.
New hotel. Clean and fresh! Big rooms and big and comfy beds!
Loved it! Very effective aircondition. Breakfast was exellent a lot to choose in. Loved it! the coffee was good.
The receptionist was not so smiling, but the other staff was.
The fitness room was also very nice, small but smart equipped
Good value for the money- and close to the airport :)
Beautiful home with tasteful designs for the kitchen and bathrooms. Complimentary snacks upon arrival - thank you! The house is located in a quiet neighborhood and it seemed safe around the area. There are lots of spices and supplies in the kitchen for cooking up a meal.
This hotel was perfect for a long layover in Chicago. It was very close to the airport. It had a decent breakfast with hot options and takeaway options. The rooms were comfortable. The staff was friendly. The hotel was affordable.
The hotel was super clean and very nice, the shuttles to the blue line and airport was nice as it saved us almost 40 minutes of walking to the ACEN convention. It is also fairly close to plenty of places to eat and a gas station.
Location was good! It was clean! Breakfast was good and it was hot! Wide spread variety! Not too far from downtown Chicago! The value is good compared to other hotels.. most of what everyone is complaining about wasn’t true
I did a search for hotels close to the airport and this provided the best value with the nice facilities including a swimming pool (which I used) and airport shuttle (which was very convenient since I did not have a car).
Hotel was clean and comfortable, travelling alone I always am a bit nervous. The hotel felt very secure, no cause for concern. Breakfast was amazing! Best I've ever had a in hotel. Bed was comfortable, slept very well.
The room and entire hotel was extremely clean. The towels and beds were soft. The staff were so nice and helpful. Location was great if traveling to/from ORD. A lot of food and shopping options in the area as well.
The staff were excellent.....the food was good and the beer and bar .
Great service at this hotel .
The room was pleasant
Also a good breakfast and service from the waitress
Everything was good, room good size, and all the staff very friendly. Was my first time in the hotel but if someone ask me about a good hotel sincerely I would recommend it.
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