Best Western Raphael Hotel Altona

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hotel NH Hamburg Norge Eden Hotel Hamburg Hotel Eleazar Novum-City Center (Hbf.) NH Hamburg-Altona Hotel Polo Novum Hotel Central Hamburg BOSTON HH Alster Hof show the 8 most popular…Show first two…
Convention Centre Hamburg Fair 2.9 km Congress Center Hamburg 3.4 km
Landmark St. Pauli Piers 2.2 km Alster 3.9 km HafenCity Hamburg 4.3 km Speicherstadt 4.4 km Fish Market Hamburg 1.0 km show the 5 most popular…Show first two…
Marina Harbour Hamburg 2.1 km
Monument or Landmark St. Michaelis Church 2.8 km
Popular area Reeperbahn 2.1 km River Elbe Hamburg 2.2 km Schanzenviertel Hamburg 1.9 km Alsterfleet 3.3 km show the 4 most popular…Show first two…
Shopping Area Jungfernstieg 3.7 km Mönckebergstraße 4.2 km
Theatre Musical Disney´s Tarzan (German) 1.3 km Musical Ich war noch niemals in New York 2.1 km Quatsch Comedy Club at Café Keese Hamburg 2.0 km Theatre Neue Flora 1.3 km Musical Disney´s Lion King (German) 3.0 km Hamburg Harbour Theatre 2.2 km Musical Heiße Ecke 1.9 km show the 7 most popular…Show first two…
Train Station Train Station Dammtor 3.6 km Hamburg Central Station 4.9 km Train Station Altona 0.1 km
Airport Hamburg (HAM) 10.0 km Airport Lübeck (LBC) 57.8 km Bremen (BRE) 94.2 km

Best Western Raphael Hotel Altona

Präsident-Krahn-Str. 13, 22765 Hamburg (Show map)

Overview and availability
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Guest reviews

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Score from 75 reviews

7.6

This hotel is situated only a few minutes walk from the Hamburg Altona ICE railway station, from where you can reach the main railway station with the S-bahn train in only 6 minutes. You can also directly reach the harbour and Jungfernstieg street and its many shops with this connection.

Right nearby you will find a large shopping centre and the famous Reeperbahn as well as lots of musical theatres.

Internet access via WLAN is available in the public areas of the hotel, and is free of charge to guests.

Rooms: 39. Hotel Chain: Best Western.

Availability

When would you like to stay?

Please enter the dates of your stay to check availability

Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Allergy-Free Room Available.

Activities

Sauna.

Services

Dry Cleaning, Ironing Service, Shoe Shine, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Guest Parking

Public parking is possible on site and costs EUR 6.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 hours

Check-Out

11:00 hours

Cancellation

If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, 80 percent of the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 33.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. No extra charges.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Food & beverage

We serve breakfast from Monday to Friday between 06:30 and 10:00 and on Saturdays and Sundays from 06:30 to 11:00.

The bar is open from 12:00 midday to 01:00 for your convenience, and we will be happy to recommend some good nearby restaurants.

Room information

The following pillows are available for you to choose from:

- Comfort pillows
- Neck support pillows
- Pillows suitable for allergy sufferers

Simply order your favourite kind of pillow at Reception.

Area information

Ottensen, one of Hamburg's trendiest districts featuring lively restaurants and bars as well as colourful shopping opportunities, is in the hotel’s immediate vicinity.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Area photos

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Best Western Raphael Hotel Altona.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.6

Based on 75 reviews

Staff	7.7
Services	7.1
Clean	8.4
Comfort	7.1
Value for money	7.4

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 75)

Anonymous
Young couple
Belgium
January 5, 2009

Staff:		Clean:		Value for money:
Services:		Comfort:

Cleanliness and comfort

Housekeeper gets in room without knocking the door.

8.5

Mehmet
Young couple
istanbul, Turkey
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Shamil
Group
London, United Kingdom
June 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

nothing. Everything did not match up to our expectations. The romms were very hot and small.

We did not like anything. Would never go back or ask anyone to go to this hotel,.

2.5

Yoshinori
Solo traveller
Hamburg, Germany
March 31, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The floor of the Bath has some irregularity, not flat therfore the water could not be fllowed down from the drain completely.

Henning
Young couple
Braunschweig, Germany
January 1, 2009

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Solo traveller
Germany
December 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Young couple
Germany
December 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Sehr freundliches Personal, gute Lage und ein sehr ausgewogenes und gutes Frühstück.

Die im Internet gezeigten Bilder beziehen sich auf Musterzimmer, es sind lediglich zwei Zimmer renoviert, die anderen sind in der Renovierungsphase. Man ist mit anderen Erwartungen angereist.

Sandra
Young couple
KÖLN, Germany
November 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Die Sauberkeit und die zentrale Lage...

das der aufzug nur bis zum dritten stock fährt,dass hotel aber vier stockwerke hat

7.5

Anonymous
Young couple
Austria
November 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Es war alles bestens.

Tamara
With friends
Sailauf, Germany
November 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Mature couple
Germany
November 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Die Lage.

Zimmer sehr klein.

7.5

Anonymous
With friends
Switzerland
October 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Ghisbert
Young couple
Âmersfoort, Netherlands
October 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Eenvoudige nette kamer, van alle gemakken voorzien. Meeste dingen zijn lopend of met de dichtbijzijnde S-bahn te bereiken.

8.5

Verena
Solo traveller
Ober-Olm, Germany
October 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

gute Lage: direkt am Bahnhof Altona, gemütlich eingerichtetes Zimmer, sehr großes Bad, sehr empfehlenswertes Hotel

9.5

Anonymous
Solo traveller
Netherlands
September 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Service. Koelkast was kapot en ik kreeg gratis een koel drankje van het personeel

Geluidsoverlast / nachtrust mijn kamer lag aan een redelijk drukke weg, maar wel één met een soort kinderkopjes. Vanaf 06:00 uur vormde elke auto een wekker!!. Wel aanbevelen, maar dan om aan de achterkant te gaan slapen!!!!

Claudia
Solo traveller
Rastede, Germany
September 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Anonymous
Mature couple
Switzerland
September 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Wiebe
Family with older children
Steenwijk, Netherlands
September 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

De afstand tot openbaar vervoer, waarmee je alle kanten op kunt in Hamburg.

8.5

Matthias
Mature couple
Hannover, Germany
September 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Mature couple
Germany
September 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Bernhard
Mature couple
Lüdinghausen, Germany
August 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Das Personal an der Rezeption. Die Nähe zur S-Bahn.

Die Lautstärke. Bei geöffnetem Fenster (zur Straße) keine Unterhaltung und kein Fernsehen möglich. Dringend schalldichte Fenster als nächste Renovierungsmaßnahme.

6.5

Anonymous
Young couple
Austria
August 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Anonymous
Young couple
Germany
August 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

sehr gutes Frühstück, konnten auch nach 10 Uhr noch in Ruhe Frühstücken, sehr nettes Personal

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Best Western Raphael Hotel Altona

Score from 75 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Food & beverage

Room information

Area information

Terms & Conditions

Area photos

Individual guest reviews