Please note that access to the wellness centre and gym, and use of the hotel's sun beds and beach umbrellas in the private beach area, all have an extra cost.

Please note that guests must present a valid ID on arrival.

When booking half-board and full-board rates, please note that drinks are not included.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Hotel Servigroup Papa Luna considers people 13 years of age or older to be adults.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。